Privacy Policy
Last Updated: October 22, 2026
1. Introduction
Baker's Kettle Corn & Lemon Shakers (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact information. We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data. If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
Usage and device information. We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data. If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications that you have explicitly consented to receive
- Improve our website and marketing performance using analytics
- Maintain compliance records related to consent and opt outs
- Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how our website is used. Optional analytics (Google Analytics and Microsoft Clarity) stay off until you allow them, and you can change your choice at any time in Cookie Settings. Our Cookie Policy lists each one and what it stores. You can also control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service providers. We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety. We may disclose information if required by law or to protect the rights, safety, and security of Baker's Kettle Corn & Lemon Shakers, our users, or others.
Business transfers. If Baker's Kettle Corn & Lemon Shakers is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. SMS / Text Messaging
This section describes how BAKERS KETTLE CORN AND LEMON SHAKERS DBA Baker's Kettle Corn & Lemon Shakers collects, uses, and protects information related to our SMS messaging program. It supplements the rest of this Privacy Policy.
Who we text
We text only our own customers and people who have signed up on our website, and only after they opt in on one of our forms. We never text purchased, rented or third-party lists.
How you opt in
You opt in by ticking a box on our updates signup form (https://bakerskettlecorn.com/updates/) or our giveaway entry form (https://bakerskettlecorn.com/win/). There are two separate boxes, one for non-marketing messages (contest entry confirmations, order confirmations, and account notifications) and one for marketing messages (loyalty program updates and promotional offers). Neither box is ticked for you, neither is required to send a form, and consent is not a condition of purchase.
Information We Collect
When you opt in to receive SMS messages from Baker's Kettle Corn & Lemon Shakers, we collect:
- Phone number
- Name (first and/or last)
- Email address
We also keep a record of your consent: which boxes you ticked, the wording you saw, and when. This information is collected through our opt-in mechanism at https://bakerskettlecorn.com/updates/ and is used solely to deliver the SMS messages you have consented to receive.
Data Security
We protect your information through:
- Encryption in transit (TLS/HTTPS for all data)
- Access controls (data limited to authorized personnel)
- Secure third-party processors (Twilio)
How We Share
We do not sell or rent your information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Choices
You may opt out of SMS messages at any time by replying STOP to any message. You will receive one confirmation message and no further messages will be sent. Reply HELP for help. Message frequency may vary. Message and data rates may apply.
Contact
For privacy inquiries related to SMS, contact us at bakerskettlecorn@gmail.com or (916) 634-0525.
7. Your Choices
SMS opt out. You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email opt out. You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction. You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
9. Children's Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
11. Contact Us
If you have questions about this Privacy Policy, contact:
- Baker's Kettle Corn & Lemon Shakers
- Phone: (530) 315-8603
- Email: bakerskettlecorn@gmail.com
